Service & Maintaining

24/7 MAINTAINING SERVICE

New technologies are opening up all kinds of possibilities for improving monitoring and evaluation as a very important part of the business chain. From on-going feedback and crowd-sourced input to more structured digital data collection, data visualization, disaster recovery, portability, privacy, security, support, and usability whenever needed. As lately privacy and protection is a big concern, we decided to go one step further of your requirements with building and increasing the level for maintaining in the way to provide truly exceptional service to each customer. We are guarding your devices and business 24/7 as we do understand that your needs can change last minute, and we are ready to adapt our services quickly to ensure your success. Our system will detect any attack or problem on your system and we'll react immediately. Sometimes you will not even know that you have had a problem, which was already resolved.

Luck has nothing to do with it, just keep maintain your business

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24/7 MONITORING AND MAINTAINING

We have developed team and ticketing system that are monitoring and reacting remotely or on site your business, you devices and hole ICT environment in general. Our system will detect any attack or problem on your system and we'll react immediately. Sometimes you will not even know that you have had a problem which is already resolved. We like to call our self guard angels for our clients.

CABLING OPTIMIZATION AND (RE)INSTALLATION

It's a process that take place right away after the cooperation is started. Highly professional team will scan the present environment and if necessary changes will be done in order to improve efficiency. of everyday working.

INSTALLATION AND MAINTEINANCE OF NETWORK INFRASTUCTURE

Software reinstallation;
Reinstalling another location if needed;
Free labor for service and repair of an existing device in case of a problem. In case there is a need for a new or additional device or part, a bid will be submitted for it;
Configure, upgrade versions of firmware

INSTALATION AND MAINTAINANCE COMPUTERS

Software reinstallation;
Reinstalling another location if needed;
Free labor for service and repair of an existing device in the event of a problem (replacement part is not included);
Telephone and Live Support for Problems and FAQs for Users

DATA SECURITY SYSTEM

Configuration of data sharing, with access levels for different users;
Protecting data from stealing, corruption and deletion;
Regular backup;
Setting up and regularly upgrading the firewall;
Insuring against unauthorized access to the network and data;
Antivirus installation and upgrading it;
Advising management and users on safe data protection practices;

INSTALATION AND MAINTAINANCE OF SERVERS

Software preinstallation;
Reinstalling another location if needed;
Free labor for service and repair of an existing device in the event of a problem (replacement part is not included);
Back-up

INSTALATION AND MAINTAINANCE ACCESS CONTROL SYSTEMS

Software reinstallation;
Reinstalling another location if needed;
Free labor for service and repair of an existing device in the event of a problem (replacement part is not included);
Changing configuration, user support, adding, deleting, and changing users;
Regular backups

INSTALATION AND MAINTAINANCE OF PHONE SYSTEMS

Software reinstallation;
Reinstalling another location if needed;
Free labor for service and repair of an existing device in the event of a problem (replacement part is not included);
Changing configuration, user support, adding, deleting, and changing users;

INSTALATION AND MAINTAINANCE OF VIDEO SURVEILLANCE

Software preinstallation;
Reinstalling another location if needed;
Free labor for service and repair of an existing device in the event of a problem (replacement part is not included);
Changing configuration, user support, adding, deleting, and changing users;
Regular backups

MONTHLY REPORTS OF USAGE, CONDITION AND UPGRADES

Every customer will receive monthly report for the level of the usage of the equipment, present situation with the network and devices and recommendation if something need to be replaced

WEEKLY ON SITE VISIT

No metter the package, we are obligated for weekly visit on site the customer premises. This is regular visit, where regular cleaning and inspection will be done.